Sales Policy

Effective Date: January 11, 2025

At lilibabyzone.net, we are committed to providing our customers with high-quality products and exceptional customer service. Our Sales Policy ensures a transparent, efficient, and enjoyable shopping experience for everyone. By purchasing from our website, you agree to the following terms and conditions outlined in this policy.

1. Product Availability

We strive to maintain accurate inventory levels, but due to the high demand for our products, availability may fluctuate. If an item is out of stock after you place an order, we will notify you promptly and offer the following options:

  • Backorder: You may choose to wait for the product to become available again.
  • Replacement or Alternative Products: We may offer similar products as a replacement, allowing you to make a choice that suits your needs.
  • Refund: If we are unable to fulfill your order, we will process a full refund.

While we aim to provide accurate product descriptions, prices, and images, there may be occasional errors, and we reserve the right to correct them. If an error is found with the pricing or description of a product you’ve ordered, we will notify you before processing your order, allowing you to accept the revised price or cancel the order.

2. Pricing and Payment

All prices listed on lilibabyzone.net are in US dollars unless stated otherwise. We reserve the right to change prices without prior notice. Prices may be affected by promotions, discounts, and sales events, which will be clearly indicated on our website.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options. All payments are processed securely via trusted payment gateways, ensuring the protection of your financial information.

  • Payment Authorization: Upon placing an order, your payment will be authorized but not immediately charged. Payment is only captured once your order is processed and ready for shipment.
  • Sales Tax: Sales tax is applicable on orders based on the state and local laws, and it will be automatically calculated during checkout.

3. Shipping and Delivery

We offer reliable shipping services to ensure that your products arrive promptly and in good condition. Shipping fees will be calculated based on your location, the weight of your order, and the shipping method selected during checkout. We strive to process and ship orders within 1-2 business days, and you will receive a tracking number once your order has been dispatched.

Estimated Delivery Times:

  • Domestic Orders: Generally, orders arrive within 3-7 business days, depending on your location and selected shipping method.
  • International Orders: Delivery times vary by destination and customs processing. International shipments may take longer, but we will provide tracking updates for your convenience.

If there are any delays or issues with the shipment, we will notify you promptly. We are not responsible for any shipping delays caused by third-party carriers, customs, or unforeseen circumstances beyond our control.

4. Order Cancellations

Orders can be canceled if requested before processing and shipping. Once your order is shipped, we are unable to cancel it, but you may initiate a return following our Refund and Returns Policy. To request a cancellation, please contact our customer service team as soon as possible at info@scribblekitstore.com.

5. Order Modifications

If you wish to make changes to your order (such as updating the shipping address, adding or removing items), please contact our customer service team immediately. If your order has not yet been processed, we will make the necessary adjustments. However, once the order has been shipped, we are unable to modify it.

6. Customer Support

Our customer support team is available to assist you with any questions, issues, or concerns. Whether you need help with placing an order, product inquiries, or post-purchase support, we are here to help. You can reach us via the following methods:

7. Product Warranties

We strive to offer the best quality products, and many of the items we sell come with a manufacturer warranty. If you experience any issues with a product covered by a warranty, please contact us for assistance. We will guide you through the warranty process to ensure you receive the support you need.

8. Customer Responsibilities

By making a purchase, you agree to:

  • Provide Accurate Information: Ensure that all information provided during the checkout process is accurate and complete.
  • Verify Order Details: Review your order details and shipping information before finalizing your purchase to avoid delays or delivery issues.
  • Protect Account Security: Keep your account credentials secure and notify us immediately of any unauthorized use of your account.

9. Product Reviews and Feedback

We value your feedback and encourage you to leave reviews for products you have purchased. Your input helps other customers make informed decisions and provides us with valuable insights. We reserve the right to moderate or remove reviews that are deemed inappropriate or violate our website’s guidelines.

10. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of your data as outlined in our Privacy Policy.

11. Intellectual Property

All content on ScribbleKitStore, including text, images, logos, graphics, and software, is the property of ScribbleKitStore and is protected by copyright and trademark laws. You may not use, reproduce, distribute, or create derivative works from any content without our prior written consent.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland, United States. Any disputes arising from these Terms shall be resolved in the courts located in Baltimore, Maryland.

13. Indemnification

You agree to indemnify, defend, and hold harmless ScribbleKitStore, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorney fees) arising from:

  • Your use of and access to the website.
  • Your violation of any term of these Terms and Conditions.
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

14. Changes to Sales Policy

ScribbleKitStore reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.

15. Termination

We reserve the right to terminate or suspend your access to ScribbleKitStore immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the website will immediately cease. If you wish to terminate your account, you may simply discontinue using the website.

16. Contact Us

If you have any questions regarding our Sales Policy or need assistance, please contact us:

Scribblekit Store
500 Park Ave, Baltimore, Maryland
Phone: (410) 555-7890
Email: info@scribblekitstore.com
Website: https://lilibabyzone.net/